REFUND AND RETURNS POLICY
Thank you for choosing helegantyogaattire.shop! We are committed to providing you with high-quality products and services. If you are not satisfied with your purchase, our refund policy is as follows:
Refund Terms
Return Period: You have 30 days from the date you received the item to request a return.
Item Condition: Returned items must be unused, unwashed, and with original tags and packaging.
Specific Products: Some products may not be eligible for the refund policy, which will be determined on the product page.
Request a Refund
If you would like to request a refund, please follow the steps below:
Contact Customer Service: Please contact our Customer Service team via email with your order number and the reason for your return.
Obtain a Return Authorization: Our Customer Service will provide you with a Return Authorization and a specific return address.
Returning the item: Please return the item as instructed by us, making sure to keep proof of shipment.
Refund Processing
Once we receive your return and confirm that the item is eligible for a refund, we will:
Process your refund request within 3-5 business days.
The refund amount will be returned to your payment account. The specific arrival time may vary depending on the bank’s processing speed.
Shipping Policy
If the return is due to product quality issues (such as damage, wrong delivery), the shipping cost will be borne by us.
For returns due to personal reasons (such as dislike, size does not fit), the shipping cost will be borne by you.
Contact Us
If you have any questions or need further assistance, please feel free to contact us:
Tel: (+1) 2314311550
